Política de reembolso

At Vessy Boutique We Strive to make your Shopping Experience to be the best. We want Each item the you purchase to be completely to your liking. We understand that you may need to make changes on your purchase , We want to inform you about ours Policy and Returns .

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at Vessyboutique@vessyboutique.com Please note that returns will need to be sent to the following address: P.O BOX 72719 Rosedale  MD,21237

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at vessyboutique@vessyboutique.com


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at vessyboutique@vessyboutique.com


    Question and Comments 

    • Email:vessyboutique@vessyboutique.com
    • Call or text :833 785-2847